Last updated: July 2026
Guest name, stay dates, contact details and preferences shared by the operator. Interaction data with the concierge such as messages, bookings and taps.
To deliver the personalized concierge experience, process activity bookings, and provide operators with aggregated insights.
We share data only with the operator that hosts your stay and with vetted activity partners strictly to fulfill your bookings.
Guest data is retained for 24 months after checkout unless the operator requests earlier deletion or law requires otherwise.
You can request access, correction, or deletion of your data at hello@pulso.hotel.
Data is encrypted in transit and at rest. Access is scoped to the operator and to Pulso staff on a need-to-know basis.
Pulso uses a small number of first-party cookies for session persistence and language preference. No third-party advertising trackers.